Refund policy

At Throne Culture, we take pride in delivering premium-quality streetwear. Please read our refund and return policy carefully to understand how we handle such requests.

Refund Policy

Refunds are only applicable in the case of damaged or defective products received.

If you receive a damaged or defective item, please contact us within 7 days of receiving your order with clear photos of the issue. Once verified, we will offer either a replacement or a refund, depending on the situation.

📧 Contact us at: throneculture1@gmail.com

Orders are processed within 24 hours of being placed.

Please review all details carefully before completing your purchase.

We currently do not offer exchanges or returns.

If you are unsure about sizing, we strongly recommend checking our Size Guide before placing an order. You may also contact us for sizing assistance prior to purchase.

Please ensure that your shipping address is complete and accurate, including apartment or unit numbers.

Once the order has been dispatched, Throne Culture is not responsible for lost, stolen, or undelivered packages due to incorrect address details.

Refunds or replacements are applicable only in the following cases:

If an incorrect size is ordered by the customer, a new order must be placed, as we do not provide size exchanges.

All Throne Culture products are made on demand to reduce waste and support sustainable practices.

For this reason, we do not offer refunds, returns, or exchanges outside the cases mentioned above.

For any refund-related queries or concerns, please contact us at:

📧 throneculture1@gmail.com

We appreciate your trust in Throne Culture. Your satisfaction matters to us, and we are always here to help.